Are First Impressions Killing Your Art Sales?

 

Last week I gathered my family for our annual visit to a local history museum that we love very much. We’ve been members for years. In fact, I’d received a membership renewal e-mail the week before, which is why the museum became top of mind, prompting us to visit. Thinking I’d be at the front desk to check in anyway, I’d simply renew my membership on the spot, which would probably be faster than taking time online. (I know, it sounds backward.)

We arrived, were asked if we were members, and of course I said we were, and that I had just received a renewal notice. “Sir, you’re not a member. You must be mistaken. You don’t show up in our system.” I was frustrated, but I recognize that people often spell my name wrong, or try to use the name on my credit card, which is not what I go by. Still no results. The looking went on for 10 minutes while my family waited impatiently. Finally, the woman at the desk, sounding angry and frustrated herself, said, “You’re not a member, never have been a member. Would you like to become a member? All you need to do is fill out this form.”

Not wanting to take more time, I simply said, “I’d just like to buy tickets.” At which time I was told, “You’ll have to go to that line over there.” I said, “There is no one at that desk.” “Oh, she’s around somewhere, you’ll have to wait.” I waited, the employee returned, and I overpaid for tickets because I didn’t have my membership.

Sadly, when I get frustrated or disquieted, I lose my joy for a few minutes, and I was grumbling under my breath about the museum. And I kept finding problems. Ultimately, though we go there every year, we decided it was not all that great anymore, so we probably won’t return. And I started to question my own memory. Maybe I wasn’t a member. Of course, that changed today, when another membership renewal notice came by e-mail.

What has this got to do with marketing art?

Every first impression matters. It sets the tone.

If someone goes to your website and can’t find what they are looking for, it sets a tone of frustration. They may have gone there looking for a particular painting, or to check you out, and the second they get frustrated, they leave, and they probably won’t come back.

Or you’re in a booth in a tent show. Someone sees something they want to buy, but you’re busy with a line of other customers and they can’t get your attention, or they hear “I’ll be with you in a minute.” They may wait, or they may tell themselves they will come back later, or they could leave in frustration. Maybe they are in a rush and can’t wait. In any case, you may have lost a sale.

Maybe someone sees your work somewhere and sends you an e-mail, but you’re out at a show and not checking your in-box. What you don’t know is that they are having a big party on Friday, they want that big painting on your website, and you’re not responding. Or perhaps they call and get your voicemail and they don’t leave a message, or they find your message box full — or they simply want to talk to you right now.

You may be thinking, “I’m only human. I can only do so much.” True, but customers think differently. And in these days of instant communication and Amazon purchases, they expect what they want, exactly when they want it. Not five days from now.

In person, first impressions matter too. You’re at an art show and the customer doesn’t feel you’re dressed appropriately, doesn’t like the quality of your frames, thinks the lighting in your booth is bad. Little things have a big impact.

Though you can’t please everyone all the time (and some people are just cranky), just remember that first impressions set the tone for your brand in the customer’s mind. You may have spent thousands of dollars over many years building a brand in a customer’s mind, yet once they decide to take action, their impression changes based on their first real encounter. Either it reinforces your reputation and brand, it’s neutral, or it hurts.  

Though you’re “just one person” and “just an artist who can’t do everything and can’t afford help,” know that you could be losing business. If the phone rings three times and isn’t picked up, they may call the next artist on their list. If you answer “Hold, please,” you’ll lose half of the people who call. If the type on your website is too small to read on a phone, they will probably leave.

To solve this, do a first impressions audit. Ask yourself about every customer entry point and if it is customer-friendly and fine-tuned to give customers what they need the moment they need it. Ask some friends to evaluate everything. See if you can improve it. Though it may cost you money to fix any issues, consider it money well spent in order to capture customers.

First impressions matter, and if you’re in the business of selling art, you’re in business — and that means customers expect the same from you as they would any other business. One painting sale lost a year is too many. If you do an audit, you can fix a lot of little things, and that could mean a change in your sales.

The Empty Building: What You May Be Missing as an Artist

Minutes from my home, in a very popular part of town, I’ve watched a new office building go up as I pass when driving our kids to and from school each day. Now, after months of construction, the building is ready and available for tenants. The sign went up long before the building was finished, and yet today, months after it’s been finished, it sits empty.

Keep in mind that Austin is booming, companies are leasing space like crazy, and all the neighboring buildings are full.

So what’s the problem? And what does this have to do with marketing art?

Several weeks ago when looking for space for a new studio to shoot art instruction films for Streamline Art Video, I decided this would be a great building to lease part of the space. So I decided to call. But driving by the building, I couldn’t read the phone number. My vision isn’t perfect, but it’s not that bad. So I had to drive into the lot, get close, and copy down the number. That’s mistake number one. Designers tend to go for beauty over practicality. Make sure you understand the distance when someone is viewing your ads, website, etc. For instance, on the phone most websites look bad, but they look good on a computer screen. Problem is that 80 percent of all Internet use is on the phone.

The Phone Call

My call went like this…

“XYZ Properties, can I help you?”

“Yes, I’m interested in the building on 123 Street. Can you tell me something about it?”

“Hold, please.”

Ring … Ring … Ring … Ring… “Hi, this is Bob from XYZ Properties. Please leave a message.”

“Bob, my name is Eric and I’m interested in renting your building at 123 Street. Please phone me — I am ready to move in as quickly as possible.”

Bob never called. Not an hour later. Not a day later. Not a month or now, even two months later.

Oh, I may have missed his call. It’s possible it’s in my phone somewhere. But I looked and I didn’t see it there, nor did I see any additional missed calls.

Now perhaps Bob has a deal and has the whole place rented and decided there is no reason to call. Yet there it sits, two months later, with no cars outside and the “Now Leasing” sign still up.

If Bob does have it rented, a call to me is still important because … you should always return calls. Even if you think there is no reason to. What if I wanted to hire the company to manage my real estate? What if they had a space in another building that was perfect for me? What if I wanted to buy their company? What if I wanted to reach Bob to offer him a job? Sometimes the message left is a smokescreen for the real reason behind a call.

The second reason it’s important to return calls? Now his company has a bad reputation in my eyes.

The even bigger issue, and what I suspect is the truth, is that Bob is lazy. Maybe he never heard my message. Maybe he forgot to call. Or maybe he just hasn’t gotten around to it.

In the sales business, we call people like me a “hot lead.” I was interested at that moment. Fact is, I found another building and have since moved in. I’m no longer a hot lead.

How does this apply to art?

Let’s say someone sends you a note, or calls you, and you don’t know why they got in touch. They want to get a birthday painting for their spouse, but they don’t say that because they don’t want to be sold. But 24 hours pass, and you haven’t called back yet because you are busy. Or maybe you left a message and they didn’t call back, and you didn’t try again.

Finally, when you do reach them, you find out the birthday-gift need was that day, last-minute. And you not only lost a sale, you lost a customer for life.

Now you may be thinking, “I don’t want to be too aggressive,” “I don’t want to appear desperate or needy,” or just, “They will call back.” But what if they lost your number? What if they’ve got busy and have been tied up, and forgot to call you back?

When someone calls you, they are giving you permission to reach them, even if you have to call more than once. Your message might simply be, “Your call is important. I want to make sure I follow up with you.” But at least call once.

The key is to call back as quickly as humanly possible. Make them feel important. If you don’t reach them, call a couple more times at least. If you can find them on LinkedIn or Facebook, send them a message.

You never know what is on someone’s mind. Always follow up as fast as possible.

We are living in an e-mail and texting culture, and there is a generation of people who don’t use phones to call, but only text. If this is the case, the text and e-mail information should be on the sign. (Always provide multiple options to reach you on EVERYTHING you do.)

My guess is that Bob is lazy and the building will sit empty till Bob’s boss find someone else to fill it.

Eric

PS: I’m doing a weekly blog called Sunday Coffee, where I talk about art, life and just stuff that interests me. You can subscribe or read it at www.coffeewitheric.com.

By |2022-12-14T16:51:46-05:00February 28th, 2018|Business Advice for Artists, Selling Your Art|0 Comments

How to Kill an Ad Campaign

Why Getting Sick of Your Ads Will Hurt Your Business

 

“I’m sick of my ad. Can you come up with something new?” said an advertiser I was working with years ago at my radio station.

 

I had a choice. I could give him what he wanted and take his money, or I could tell him something he didn’t want to hear at the risk of losing his money. I decided to take the risk and provide an educational moment.

 

“Why are you sick of it?” I asked.

 

“All my friends at the country club have heard it, all my employees have heard it and are suggesting I change it. Even my kids are telling me I’m running it too much. Frankly, I’m a little tired of it.”

 

“Do you mind if I ask you a couple of questions?”

 

“Sure,” he said.

 

“When you see ads with a person wearing a little white moustache, what do the ads say?”

 

He replied, “Got Milk?”

 

What is it that Nike says on all their ads?

 

He replied, “Just Do It.”

 

What happens with an M&M?

 

He replied “It melts in your mouth, not in your hand.”

 

Alka Seltzer?

 

He replied “Plop, plop, fizz, fizz, oh what a relief it is.”

 

The biggest mistake advertisers make is getting sick of their slogans, their ads, their campaigns. And believe me, they have to resist: Milk processors and dairy farmers used “Got Milk” for 21 years starting in 1993, Nike used “Just do it” for 26+ years starting in 1988, M&Ms  has used the same slogan since 1954, and Alka Seltzer since 1971.

 

Ad agencies are notorious for destroying heritage campaigns for something fresh and new — and sales usually go down. Look how many ad campaigns and slogans McDonald’s has had — dozens. Yet the one we all still remember is “You deserve a break today.” That campaign ended in 1975.

 

It may take some time to get the right campaign created and tested, but your goal should be to find a slogan, a concept for your ad, that is strong enough that you can run the same concept forever.

 

Our friends-and-family test always fails us because they already know you, they already know your business; they already know everything they should know about you. But the person down the road doesn’t know you exist. Your job is to repeat your promise, your uniqueness, your special offer, to that person over and over again.

 

“But surely they’ve heard it by now. So why keep running it?”

 

I always get that question, and the answer is simple. In the 1980s it was believed the average person had to hear or see something at least seven times within a short period of time before they would take action on it. Today, due to all the clutter, experts believe it takes 13 times to get someone to act — it’s almost doubled.

 

We assume because we ran an ad that everyone saw it or heard it, but that’s simply not true. Let’s say that you’re running ads in my magazine Fine Art Connoisseur, which reaches lots of ultra-wealthy consumers. It comes out six times a year. Though people do receive it, what if they flip through it without seeing your ad? What if they are away on a business trip when it comes out and they miss an issue? No media on earth can guarantee that someone will see and absorb something.

 

There are three elements to the success of an ad. It has to reach the right audience (not necessarily the largest audience); it has to have creative that grabs your attention so that when someone is flipping through, taking less than a second per page, you jump out, grab their attention, and make them read it; and it has to be run with frequency.

 

Let’s say they flip through the magazine the first time you run it. They notice your ad, but they don’t stop to read it. The next time they flip through, they pause briefly and think, “I’ve seen this,” but then they keep going. Next time, maybe they pause and think, “Hmm, I should read this sometime.” And the next time, they pause and read it. When they see it again, they might think, “I should pay more attention to this.”

 

Repetition is nothing more than familiarity, like meeting a new person, seeing them time and again, and then, once you trust them, becoming friends. Then and only then does the friendship deepen enough that they enter your world more completely.

 

There are many other elements that ads need to contain, which I’ll touch on in the future, but the most important thing is to get people to notice and pay attention. Only then does and ad begin to do the selling.

 

Once that trust and awareness have been established, that’s not an indicator that someone is going to buy. Now they need a reason to buy. It could be an impulsive, “I really like that painting. I want to own it.” But if they get to that point before trust is built, they will probably tell themselves, “But I don’t really know anything about this artist, so I’ll pass.”

 

You see, interest in buying ebbs and flows. Timing is everything. If someone is in the middle of moving or downsizing, another painting is not what they want at the moment, but three weeks later, when they are in the new condo, buying new furniture, and thinking, “We need something new for over the couch,” they might pay closer attention next time they see your ad.

 

In my first Art Marketing Boot Camp video, where I describe the basics, I show an escalator with people going up and going down, to represent that people are always in and out of a market. If money is tight, or if something is going on in their lives, like illness or a family issue, they are not buying. If they come into money because college bills ended, they got a bonus at work, they inherited some money, got a raise, or sold a business, they may feel the desire to spend.

 

Big brand advertisers never stop advertising. They understand that people are always in and out of the market. I don’t want or need a new car today, but in a year my kids will get their license and will probably get my old car. Advertisers understand that there are always changing circumstances. Though they also repeat and repeat to gain top-of-mind awareness, they also know you must be there when the decision to spend is made.

 

I often tell the story of my friend Raul, who suddenly found himself with a lot of money. Because he loved Sargent, he decided to buy a Sargent painting. Though he was a reader of my magazine, he called and said, “Who carries Sargent? Where can I get one?”

 

Ironically, the company that sold Sargent had advertised a couple of times and then dropped out because they felt they were not getting any results. A year later, I got this call and I referred him to these people. He bought two Sargent paintings, spending millions. He was lucky he knew to call me. But what about the other 500 who wanted to do the same thing and never found the seller?

 

Of course, today the answer is “Google it,” but how do you know who is trusted? Reviews? Maybe, but this is where brand-building is important to focus on those most likely to buy (known art buyers) so they recognize your name when they do Google something.

 

Another friend, a major collector and an avid reader, told me he wanted to buy a Holbein painting. I suggested he go to a particular major fine art fair in Europe. “What’s that?” he said. We were in his office and he had a stack of art magazines, including mine. I flipped through them and found an ad. “Oh I’ve seen that but didn’t know what it was.”

 

This is a case where perhaps the advertiser assumed everyone already knew about the event. But it had not reached him, either because he did not see it enough times or the message did not cut through. Later, I researched it and found the fair had only advertised twice, about 30 days before the event. They assumed everyone already knew them, so they were not doing enough repetition to get their message across. In a case like this, an advertiser needs to use bold, attention-getting creative.

 

Usually an advertiser bails out before an ad is working because they assume everyone has seen or heard it, but in reality people are just starting to see it. Great campaigns take time to get attention and rarely work instantly, but once they start working, they work forever. People may have heard the message, but not been in the market. But after years of hearing it, when they are in the market, they buy.

 

That’s how advertising repetition works.

 

That advertiser I was telling you about earlier used just our one radio station, because that was all he could afford. But with repetition, he sold so much merchandise that he had to move to a bigger showroom. Then he out grew that one, so he opened a second store, then a third, and by the time I left town, he had built to six or eight stores and was the biggest furniture seller in town.

I’ve not stayed in touch, but chances are some ad agency somewhere talked him into changing his message and his ads — but hopefully did not destroy the business we built.

 

Whatever you do, do it with repetition. Don’t get overly concerned that people have seen it or heard it, because they go through many stages before they are aware enough to buy, and then they need to be in the market at the right time for them.

 

By |2017-10-05T14:30:26-04:00August 8th, 2017|Business Advice for Artists|0 Comments

The Land of Danger for Art Marketers

 

Imagine walking through the Sahara desert. In every direction you look, you see what seems to be miles and miles of sand. The hot sun is beating down on you and you’ve run out of water. You’ve slowed your pace, and you’re in danger of collapsing and baking in this Sahara oven if you don’t find water soon. Then, as you see the sunlight reflecting off water on the horizon, you muster all your energy to run toward it. But as you get closer, you find there is no water. It’s merely a mirage.

As artists working on our own marketing and branding, we often feel like we’re in the desert. We feel barely able to make it, but then something gives us hope, something gives us the feeling that we’re making great strides — but it’s only a mirage.

Recently I was having a discussion with a company and I asked the marketing team about what percentage of the market was aware of their brand. Boldly, they said, “We know that at least 75 percent of the people in the art world know us.”

It was a mirage.

I was feeling especially kind and non-confrontational that day, so instead of challenging them and giving them a much-needed dose of reality, I simply asked how they knew.

They told me about all the things they were doing and all the places they were doing them. Frankly, it wasn’t much and hadn’t been going on for long, and they had barely scratched the surface. By asking questions, I was finally able to get them to come to that conclusion on their own.

Their perception had been that they were known, even a household name, but it was all a self-imposed mirage. The reality is that they were barely known, if known at all.

As a marketer, your self-confidence (or your ego) can kill your business. When you think you’re doing well, when you think you’re doing everything you can, you start to believe that is enough.

Recently, right after I was on stage and speaking at the opening of the Plein Air Convention, a young woman walked up to me, introduced herself, and asked politely, “Who are you, and what do you do?”

Gulp.

I’m at my own event, with my tribe, I’ve spent tons of time and money on marketing, I’ve told my story a thousand times, yet this person was unaware.

I felt completely stupid and realized I had become overconfident.

The next morning, when I went on stage, I started Art Marketing Boot Camp with my story, because if there was one person there who didn’t know it, chances are there were others.

As someone recently told me, “You cannot tell your story enough.”

Remember that marketing team? After all my questions, I told them that there was a very big chance that they were known by only a small percentage of the entire market. Others might be aware of the company’s name but not know what it does.

We all grow so close to our marketing that we sometimes make insanely stupid assumptions, like…

  • Everyone knows who we are
  • Everyone knows our story
  • Everyone knows exactly what we do
  • Everyone has read everything we ever put out
  • Everyone has visited our website
  • Everyone has seen our artwork

But we need to understand that there are always people entering and exiting the market. Through attrition, our customer list is always changing, on average by 10 percent each year, and in bad economic years, by 30 to 50 percent.

That means you have to…

  • Constantly be telling your story
  • Constantly be helping people know your product or art
  • Constantly bring new people into your list
  • Constantly stay visible

We wrongly assume that because someone sees a story or an ad, they have “captured the message.”

The reality is that most people don’t pay close attention. They don’t read things we think they should read. They skim a lot of things.

And since the average person has to be hit over the head about a dozen times with seeing or hearing your message before they become a prospect, you have to be constantly pushing and repeating that message.

And don’t assume they saw or heard it every time you ran it.

Also, repetition fades with time, so you have to compress time by being seen more frequently over shorter time periods.

There are other critical pieces. You see, every campaign is about four things:

  • What you say and how you get attention
  • How often you say it
  • How often your target prospect sees it
  • Who you say it to, which has to do with where you say it

On stage recently I asked the audience how many had seen ads for “MyPillow.com.” In a room of 1,000 people, only about 30 hands went up.

I’ve seen these ads on TV probably a hundred times in the last year, yet only 3 percent of the room was aware of them.

After seeing the ad for the hundredth time, my wife finally bought the product.

Every buyer has their own timing. Your campaigns need to repeat your story and message to the point that you are personally sick of it and think others are as well.

Even then, you’ve tapped only a small percentage of a market, and sold only a small percentage.

It all works due to the volume of people being reached and the constant repetition of the message.

I’ll bet if I asked the CEO of the company that makes MyPillow, he would say the world knows about his product because of the thousands of people reached and the large number of orders coming in. Yet he would be embarrassed and frustrated with the 3 percent of the room I surveyed.

His marketing person, on the other hand, would probably understand that more time will be required to reach more people, and even then, not everyone will be aware.

The point?

Don’t get overconfident and think the world knows about you or knows the details about your product.

Overconfidence will lead you to think you’re big when you’re not, and will lead you to reduce or stop your marketing because you believe that, or because you’re seeing some results.

Marketing is like a jet that never lands and has to be continually refueled in the air. If you land it, you lose momentum and it’s much harder to take off again — and you’ll see a reduction in business before long.

A great marketer understands the land of danger and the mirage of assuming people know who they are and know their story. A great marketer never lands.

By |2017-10-05T14:45:07-04:00May 3rd, 2017|Business Advice for Artists|3 Comments

It’s Tax Time: What Artists Can Potentially Deduct

Dear Artist:

If you haven’t done your taxes, you should be doing them now (unless you’ve filed for an extension). In either case, there are art-related expenses you may be able to deduct, and I want you to be aware of them.

(Please note that you MUST check with an expert tax attorney or accountant, and know that in order to make certain deductions, there are particular qualifications. Since being an artist is often considered a hobby business, there are specific guidelines you must follow.)

Here is a list of potential deductions to consider (again, check with your experts):

Magazine Subscriptions for Professional Enhancement
Yes, your subscription to PleinAir and/or Fine Art Connoisseur could be tax-deductible.

Professional Development
That means your attendance at our Plein Air Convention and other development events, including workshops, can potentially be deducted, including your travel costs, mileage, hotel, meals, and registration fees. Also, art-related travel — for meetings with galleries or clients or to other events related to your business — could be deductible as well.

Advertising and Marketing
If you’re advertising in Fine Art Connoisseur or PleinAir, in our PleinAir Today and Fine Art Today newsletters, or on our websites like OutdoorPainter.com or FineArtConnoisseur.com, you should be able to deduct that expense. And you should also check into deducting the cost of your website and its hosting and maintenance.

Training Materials: Videos and Books
If you’re buying marketing videos, such as my Art Marketing Boot Camp series, or if you’re buying videos on how to be a better painter, such as those we create at Streamline Art Video, those too should be tax-deductible, whether you’re using DVDs or downloads. Training books are also usually deductible.

Entry into Art Competitions
You’re entering contests to get noticed, so it’s a marketing expense. Your fees to enter events like our PleinAir Salon may be deductible. (Note that if you win the $15,000 prize, or other cash prizes for your art, you will have to pay taxes on that income.)

Your Studio and Materials
Anything related to your art business, such as a dedicated office or studio space in your home should be deductible — though be careful to make sure the area is dedicated to business, and know that this can be a red flag for audits. You may also be able to deduct supplies, such as brushes, paint, canvas, easels, frames, lighting, etc. You’ll need to check on large items like furniture or printers, which are considered capital expenditures and are often handled with a depreciation schedule.

Dues, Memberships, and Legal
I deduct my membership fees for the National Arts Club, Oil Painters of America, and the California Art Club, and for other professional memberships. You should be able to as well. You may also be able to deduct fees for copyrights, legal fees, etc. 

I cannot advise you on the exact nature of what you can deduct, but these are some things to consider as you do your taxes. Again, there are professionals who specialize in taxes, and even taxes for artists. But you should look into all the deductions you may be able to take; it will be well worth your time.

 

Eric Rhoads

PS: Tax time is always an eye-opener because it places financial reality right in our faces. Why didn’t I make more money? Why was I not more successful? Thankfully, April is early enough in the year that you can still make dramatic changes in your life, focus on your marketing, and increase your art sales for the year. I believe in you! If you’re not happy with your current status, start reading some of the art marketing posts on this blog, and make up your mind to make changes.

By |2025-05-14T07:18:27-04:00April 7th, 2015|Business Advice for Artists|1 Comment

How You Can Become Independent as an Artist and Live the Dream


Fireworks will light the skies around our great nation this week as we celebrate our independence as a country. Yet thousands of artists I hear from are lacking independence. They long to quit their jobs and create their art full-time – without having to live the life of a starving artist.

Yesterday I met a man who told me the story of spending years in art school to get his MFA, yet he was never able to make a living with his art. He said to me, "No one around here can make a living as an artist." I didn't want to disagree, but I know artists nearby who actually make a great living as artists, and who are not as accomplished as he.

The reality is, you can quit your job and become a full-time artist and make just as good a living or better in most cases. If that sounds like a stretch to you, it's not. I work with people every day who have done it, including some professionals who were already making excellent money. One artist who follows my plan sent me a photo last week of a pile of checks. She is living the dream, just three years after she started.

One of my missions in life is to help artists (painters, sculptors, photographers, crafters, etc.) live their dream. I have lived the life of dreading going in to work every day. I have stared out the window, wishing I was not behind my desk and that I could be painting. I have been jealous when my friends were traveling to faraway places to paint and I was limited to my two weeks of vacation (and I couldn't afford to go anywhere even when I had time off.) I have lived hand-to-mouth, I have struggled, I have had bosses I could not stand for one more day and yet had to bite my tongue because I needed the job, days when I wanted to sing, "Take This Job and Shove It" and just walk out. It took my getting to the boiling point before I made a change in my life.

Enough. I'm Out of Here!
The most important moment in your life is the moment you can't stand it anymore, blow up and say, "ENOUGH! I'm out of here!"

But it's also the most dangerous time, because, like a pressure cooker, hatred of a job can build up until we eventually explode. Unless you find a way to relieve the pressure in advance, you'll do something stupid, like quit your job when you're not ready, when you don't have an income.

The Danger of Ignoring Your Anger
Something terrible happens when you stay in a job you hate, when you fail to take the risk and live the dream. The longer you do it, the longer you take it, and eventually you lose your drive to escape. You start to lose your dream because you don't see any way out. One day you wake up and your whole life has passed and you haven't lived your dream. By the time you get to retirement age, you may not have the money, desire, interest, or physical ability. Why wait?

Make an Independence Plan
On the 4th, I want you to make a commitment to yourself. Every time you hear a "boom" or see a firework go off, I want you to say to yourself, "This is my year of independence."

Don't Quit Your Job … Yet
I don't want you to go in on Monday and quit your job, nor do I want to get calls from you saying, "I did what you said. I quit my job. I can't feed my family. Now what?" What I want you to do is to devote any free time you have in the summer to building a plan. When you have a plan, you already have a sense of freedom. Knowing you have a plan for how you're going to morph from a worker bee into a free-living artist is almost as good as the freedom itself. It's kind of like planning a vacation a year in advance and having all year to look forward to it. Somehow it helps you cope with stress.

How to Build a Plan That Will Change Your Life So You Too Can Be Independent
Nothing worth doing is easy. I can't give you a specific plan because each of you is in a different place. Some are near retirement, others are early in their careers, some are raising kids, others have college to pay for. What I can tell you is that it's really pretty simple to invent a plan that fits your needs. Here are six specific things you can do.

1. Start with commitments and reality. Two weeks ago at the Publisher's Invitational, I met an artist who was taking her first trip away from her kids alone, ever. Her youngest is in college, and she now can start living her dream. She knew she had to get the kids out of college first. Those were very real circumstances. So write down the reality of your commitments so you know the moment you can be free.

2. Seek a transition plan. This very artist told me her story, how she dreamed of becoming a full-time artist and traveling. She said, "Just like I have to breathe, I have to paint." She told me that she had to work, make a living, and raise her kids, but she knew if she did not paint, she could not live. So she made up her mind to work on her art when her kids were in school. She found a way to start a gallery in town, where she showed her work. She could close it when she needed to deal with the kids, and she has been running it most of their school years. By working TOWARD her goal, achieving part of it, she saved her sanity.

There are many ways to invent a transition plan. I don't have any desire to retire and I love what I do, but I have told myself that once my kids are in college, I can travel more and work a little less. I'm working on a transition plan by getting my company gradually prepared for me to be absent a little more, but I've also had my work in a couple of art galleries for the last 10 years. I intentionally don't market it (the plumber's house always leaks, right?) because I'm not yet in the mode where I need that income, yet it's a way for me to challenge myself to paint better and paint more, and a way to get used to the gallery environment. It's important to put yourself under pressure to reach your goals.

3. Develop a financial plan. Lay out your needs and where you'd need to be to quit your job. A friend of mine set a five-year goal to sell enough paintings monthly so he could quit his sales job. He set annual goals that grew each year, and he worked all his spare time beyond his family and job to hit those goals. On weekends he visited galleries. At nights he painted.

4. You have to be so driven that you'll work doubly hard. Again, nothing worthwhile is easy. You may have to work extra jobs for a year, or a few years, to save extra money. You may have to work late at night and on weekends. If you want it badly enough, you'll find the time. I recently laid out a plan for my friend who is trying to get more painting time around his family and work. I simply said, "Sleep less." So instead of staying up till midnight watching TV, he goes to bed earlier and awakens at 5, giving him two hours of painting time before he was to wake the kids for school. He is so driven that he has not missed one morning, seven days a week, for the last three months.

5. Be disciplined about your goals. Each week I receive a report about where I am regarding my goals in my business. It's weekly — rather than monthly – so I know when I have to hit my numbers while I still have time left to do it. I am obsessed with never allowing myself to miss a goal. I beat myself up when I do, and I make a point of making it up in the next month on top of my new monthly goal. This is the ONLY WAY to make sure you hit your goals. If your goal is to produce five paintings a month, you must NEVER LET YOURSELF OFF THE HOOK. Never give yourself an excuse. Excuses are for wimp
s. Winners never say, "I'll try." They always say, "I'll do it."

5. Share your goals so others hold you to them. I've read about a million goal-setting books (I recommend you do, too) but never has any guru said this — yet I think it's the most important: Share your goals with your spouse, friends, even in public, and tell people to hold you to them. If I want to get something done, I'll announce it in public or on my blog because I know that I'll be embarrassed if I fail. That motivates me not to fail. Recently I told my friends I was going to build a guitar because I had been thinking about it for three years but never did anything about it. I told them knowing that it would force me to do it. (I started yesterday with an instructor.)

6. Remove the garbage in your head. As you read this you may be thinking, "Well, it works for him, or it works for others, but my circumstances are different." That is complete head garbage. This week I was coaching an artist on his marketing and he said, "I can't do that because there are lots of younger artists who are better at getting their names exposed by using technology." I said, "Let me guess. When you were younger you gave yourself excuses, saying, 'I can't do that because the older artists have more experience and contacts and advantages.'" Dead silence. We all have garbage in our heads. We all tell ourselves that things are not possible, that others have bigger advantages. Stop it. When you catch yourself doing it, stop it. Everyone does it, winners just work harder at stopping it and redirecting their beliefs to what they can do.

If you use these steps to build a plan, it will set you on the path to independence. Life is very short. It's amazing to me how fast it goes by, and how many dreams I've missed by not holding myself to standards and goals. I reach more of my goals today than I did 10 years ago, and I refuse to let one of them slip. As a result my business is growing, my personal life is improving, and I'm living a dream I never thought possible. You can do it. Make this Independence Day the beginning of your independence so you can live the dream.

Happy 4th of July.

Eric Rhoads

PS: OK, here I go. I'm going to invent something now, on the spot, commit to it, so I am getting it done and so YOU will hold my feet to the fire. For the last three years at the Plein Air Convention, I've done three different Marketing Boot Camp sessions (three days each) to help artists with the essentials of artist marketing. It has transformed careers. But I think it's time for me to offer something completely new. So here is my new commitment and an official announcement so new, it's not even on the website.

Next year for the Plein Air Convention, I'm going create a new series: "How to Quit Your Stinking Job and Live the Dream of Being a Financially Successful Full-Time Artist." Not only will this be a blueprint for success to launch your career as an artist, it contains mission-critical information and tools most artists need even if established and successful.

In the series I'm going to show you:
-  A step-by-step plan to transition out of your job
-  A system to create a financial plan to help you prepare
– A transition plan to launch your art career
- My exclusive Rhoads System for Building a Base Business Income™, which will give you a plan to pay all of your expenses each month and make sure you're succeeding
- The 10 most successful ways to build income as an artist
- How retiring baby boomers can "ramp up" and succeed fast and have a fruitful career for the rest of their lives
– How to reinvent yourself to stimulate new life in your career as an artist
– The 7 traps established artists fall into that hamper success
– 19 tools artists must have in their arsenal to create success, whether new or established
– How to ethically and legally leverage your current job to make you more successful in your new career
– How to overcome the need for time in marketing
- How to become known worldwide as an artist and sell more art than you've ever dreamed
- How to know you're ready and have the confidence to move forward toward your goal

This is the tip of the iceberg. I've only just begun to design this program, and I have until April to find out what exactly you want from me and build it into the program. Though this program has to do with going out on your own, it will be a huge boost to those of you who are already there. The base business strategy alone will revolutionize your life, as it changed my life and success when I learned it from one of my business mentors after two decades in business.

These early-morning sessions will be held each morning of the Plein Air Convention and at no additional charge. Note that the convention attracts over 700 artists and will have dozens of top artists teaching oil, watercolor, pastel, and acrylic. Most are not listed on the website yet. Plus we have sessions for landscape and figurative artists. You don't have to be a plein air painter to attend, because most demos are indoors on four stages, with video so you can see them well. Frankly, the new sessions will be well worth the price and will change your life and help you live the dream.

To register, call 561.655.8778 or visit www.pleinairconvention.com, or register here. We even have payment plans available so you can stretch out your attendance investment.

By |2025-05-14T07:13:18-04:00July 3rd, 2014|Business Advice for Artists|9 Comments

Fuel Your Art Career


Anyone can change the entire direction of their career in just 90 days. I've seen it happen many times. To do it, you need FUEL.

FAST: Something that will build exposure fast
UNIQUE: Find ways you can stand out
EXCELLENCE: Improve the way you appear to others
LARGE: Build your career in a big way

FUEL comes from deliberate actions that create opportunity. Though there is often luck involved, we all know many people make their own luck. For instance, you won't get publicity because someone just happened to discover you. You have to make sure editors hear from you and know about your work. You don't get blog posts, TV appearances, and newspaper articles by wishing for it to happen. You need to be proactive and make them aware.

Two things that will fuel your career more than anything else are publicity and winning awards (which of course gives you publicity). Have you ever seen someone become an overnight sensation because they were discovered by the media? Well placed publicity is like rocket fuel to take you to the next level fast.

Here's a little secret from a lifetime in the media: Publicity does not just happen. People don't just get discovered for TV shows, articles, etc. Someone is working to make editors aware.

An artist friend of mine recently had articles in several art magazines at about the same time. I later learned it happened because he called the editors, told them his story, and showed them his artwork. Suddenly he appeared in three magazines three months in a row. It happened because he was working it.

Of course, editors won't just drop everything and do a story unless you have a story to tell. Editors are looking for something that's happened in your career — something unique, like an interesting painting trip, an event surrounding your art, an exhibition, etc. Even then, it doesn't always work. But in the publishing world, a dirty little secret is that we all have slow editorial moments, so we're always on the lookout for a story. One thing we all keep an eye on is who is winning awards. Sometimes publicity will follow just because an editor has noticed a trend of winning competitions, winning show awards, etc. In fact, we selected artist Ulrich Gleiter to do one of our videos because he has a streak of winning Best of Show awards. It also resulted in an article. And suddenly his career is on fire.

Two recent examples of FUEL occurred because the artists kept entering art competitions. Though the odds were stacked against them, Shelby Keefe and Eleinne Basa were the winners of the last two annual PleinAir Salon competitions, presented by my magazine PleinAir. Each received her $15,000 cash prize at that year's Plein Air Convention. The result of winning and having their paintings on the cover of PleinAir magazine has FUELed each of their careers, fast. Plus, having their image spread by our Salon marketing ads has created more awareness, and more career FUEL.

What I like about entering competitions is that if you win, it results in lots of exposure — exposure that tends to be ongoing, especially if you win the big annual prize. Promotion can continue for a year or more. Both Eleinne's and Shelby's pictures have appeared in dozens of ads, e-mails, newsletter ads, etc. This FUEL created fast momentum and large amounts of publicity for each artist, and as a result, their careers are soaring.

FUEL FOR TODAY

 

What can you do to get FUEL in your career?

Most FUEL comes when you least expect it, but it comes because you are trying to generate it. You should be watching for opportunities to FUEL your career by getting your name in front of the press frequently (local and national) for stories, announcements, awards won, commissions received, charity events, etc. Seek every opportunity. Contests are a great way to FUEL your career because they give you something to talk about with the press when you win.

That's why successful artists I know enter everything they can that could give them prestige if they win. They enter every month. I know of one artist who kept entering our contest every other month with the same painting and ended up winning because the judges change with every contest, and what one judge doesn't like, another judge may love. Everyone has a chance to win, and most people who win thought they never had a chance. Plus the price of entry is low compared to the publicity received if you win.

Keep your eyes open to FUEL your career. Here are the actions you should take:

  1. Ask yourself what would FUEL your career the fastest.
  2. Make a list of local and national publicity opportunities and start contacting editors. (Don't be a pest, but never give up. Every editor needs an easy story from time to time.)
  3. Enter every contest you can find that will give you major credibility and bring you publicity.
  4. Participate in local events that have publicity attached (for example, charity events). If you play a major role, you'll get some publicity.
  5. Know this is an ongoing effort that may not pan out immediately, but will eventually.

IMPORTANT NOTE: The worst thing you can do is try to leverage advertising buys in exchange for editorial coverage. CREDIBLE publications will not only reject you, they will avoid you in the future because they know their readers know the difference and they consider an ad for an article as a bribe. As you know credible people shy away from people who offer bribes. If approached by publications selling ads in exchange for the promise of editorial coverage RUN FAST! Though it seems like a good idea because you are getting coverage, their readers know the difference and this will hurt your reputation as fast as a legitimate article will help it. Typically publications selling editorial are desperate. Readers who see stories issue after issue about the same artists tend to stop reading those publications and stop taking those artists and artists in those publications seriously. The other problem with this is that SUBSTANDARD artists get stories because they have the money to spend, which hurts the credibility of any artist appearing in those publications. Is it tempting? Yes. Will it hurt your credibility as an artist? Absolutely. Quality publications hire quality editors. Readers trust those editors and know that if they actually cover an artist for their merits, it means that artist is editorial worthy. If an editor ever allowed advertising to influence content in my publications I'd fire them immediately because our credibility with readers is more important than anything. Selling editorial in exchange for advertising is simply prostitution. You would not offer a bribe in other parts of your business and you would not go to a prostitute, why would you want to be associated with publications who accept bribes for advertising when its a bad reflection on you.

FUEL is acquired by people who are always on the lookout for an opportunity. Most people miss opportunity because they are not looking for it. Professionals are always seeking ways to get someone to give them press and exposure and are always entering in hopes of winning.

Eric Rhoads

PS: FUEL for today – I should mention that our PleinAir Salon deadline to enter is TOMORROW, Friday, January 31. Now is your chance. All you have to do is take a photo of your best work and enter it online, and you could be the winner of the $15,000 cash prize and your winning work on the cover of the magazine, or you could win other prizes ($21,000 in cash prizes all together. Enter at www.pleinairsalon.com).

 

By |2025-05-14T07:13:33-04:00January 30th, 2014|Business Advice for Artists|2 Comments

Using Frames To Sell Artwork

 

RoyalCoach

What does your frame say about you?


In the world of selling and marketing your art, there are obvious tactics and subtle tactics. Obvious are things like marketing plans, and all the tricks and techniques I talk about in my Art Marketing Boot Camp series. But there are also many subtle things that we rarely think of as important in selling art. One such subtlety is the impact a frame has on the sale.

You’ve probably heard the story of a gallery owner who told me of a painting that had hung for a year with no buyers. The gallery owner believed it was a spectacular painting, and it was priced at $2,500, but it simply was not selling. But before returning it to the artist, the gallery owner decided to try reframing it. So he sent it off to his top framer and invested in a very expensive, ultra-high-quality frame that cost as much as the painting itself. He then changed the painting’s price to $14,999. The painting sold the first week it reappeared.

Two things happened here. High prices often attract high-end buyers who believe that if the price is too low, the work can’t be that good. We won’t talk about pricing strategy today, but we will talk about framing strategy, which goes hand-in-hand with pricing: High-priced paintings need to reflect that with good frames.

I think frames are like automobiles. Any basic, inexpensive car will get someone from Point A to Point B. So why do affluent people spend money on high-priced vehicles? Because they look good in them. Cars are like picture frames for people. If the car is expensive and looks it, the driver must be a successful person. The right cars send a signal of success. Quality frames send a signal of success, too. If the frame is that good, it must be surrounding a good painting.

Imagine an environment for a moment. A 20,000-square-foot home on the ocean filled with priceless antiques, the highest-quality furnishings, a 12-foot Steinway grand — and walls full of paintings in cheap frames. Though you can’t imagine paying $20,000 for a couch, that’s not at all unusual in the homes of highly affluent people. You cannot expect them to respond to a cheap frame. It’s like putting a Maserati engine in a Pinto. It’s not just about the engine, it’s about the full experience, the full appearance.

A Dramatic Turnaround

I once visited an artist friend’s home to pick up a painting. He confided in me that he was not selling as well as he wanted, yet I knew his work was undervalued and would become very desirable. I told him that the problem was the cheap-looking frames he was putting on his work, which were keeping his prices down and his sales low. I suggested that if he improved the quality of the frames, he’d see a disproportionate rise in the sales of his paintings — and could therefore increase his prices. He told me he couldn’t afford to frame a whole show in expensive frames. My response was that it’s a cost of doing business and that if he was serious about being in business, he needed to get serious about his frames.

To his credit, the artist listened. He experimented with one big painting by having a very high-quality frame made. It sold immediately at a high price and funded upgrades for all his frames. The end result, as predicted, was higher sales and higher prices. Today his prices are soaring, and his paintings are in high demand. Though he is doing well today because of the quality of his paintings, he had been being ignored because most people will pass by paintings in cheap, unattractive frames.

I know many a gallery owner who reframes paintings to make them sell. The most successful galleries always use high-quality frames.

What about you? Are your frames preventing sales or holding your prices down? One thing most highly successful artists have in common is that they know the importance of investing in really high-quality frames.

Price does not always equate to quality. There are many wonderful frames that look good at a reasonable price. Yet even then, a discerning collector will see the difference between a $100 frame and a $2,500 frame. I know artists and galleries that spend hundreds, sometimes thousands on frames, and even a couple who spend tens of thousands on frames. They know they will get their price with the right frame. A person buying a $10 million painting probably wants a million-dollar frame (yes, they do exist).

I recently purchased a painting online by a very well-known and accomplished artist but was very disappointed when it arrived. My immediate reaction was that the painting did not look very good in person — until I realized the problem was the frame. I simply was not willing to hang that frame in my home because it stuck out like a sore thumb.

I encourage you to experiment and see the difference. It isn’t easy, takes a big leap of faith, and depends very much on the customer profile and where they are viewing your work. It’s important to think of a painting as a whole package. Quality paintings and quality frames go together.

Eric Rhoads

PS: Subtle clues send deep messages to buyers. People who want the best won’t consider you the best unless your subtle clues are the clues that indicate quality, which includes the quality of your work, the frame quality, and even the back of the painting — which won’t impact the initial sale of the work but will impact the buyer’s perceptions once the painting is in their hands ready to hang. Many artists I know make their own frames in order to control quality and match the painting perfectly, which is great if you can take the time.

By |2025-05-14T07:13:42-04:00December 12th, 2013|Business Advice for Artists|22 Comments

When Advertising Is A Bad Idea

Ten Reasons Not To Advertise

Brokenbulb

My clients are often surprised when I tell them not to advertise. Since I own a few magazines, they assume selling them advertising is my only interest.

Not every client is ready to advertise, and others may not be a fit for certain magazines or websites, including my own. It depends entirely on their needs and goals.
 
No one would ever trust me or my people if the solutions we proposed always led back to our magazines. Here are 10 reasons you should not advertise.
 
Ten Reasons Not To Advertise
 
1. You Don't Know What You're Trying To Accomplish
Frequently a meeting with a gallery or artist will reveal that they need to improve their business, but they don't have a specific strategy. They often approach us about advertising with nothing more in mind than "I'm not sure of my goals, I just want to sell more." Though that's a starting point, it's never good to advertise until you have a deep, specific strategy. We can help you work on a strategy, but you must have that in place before you do anything else, or you may waste money and hurt your reputation.

2. You Don't Know Who You're Trying To Reach
It's hard to hit a target when you don't know what it is. It's important to understand where most of your existing customers come from and why they buy from you, so you can find more like them. Make sure you know what your customers care about. Many people simply say, "I don't know, I just need to sell more." The problem is that a broad, un-targeted approach will most likely not accomplish your goals — that is, if you have goals.

3. You're Not Ready To Promote
I got a call last year from an advertiser in Artist Advocate who was concerned that she had not accomplished her goal of selling landscape paintings and getting a gallery to sign her. When I reviewed the website she included in her ad, it was all about commissioned portraiture. Nothing about landscapes. She had wrongly assumed people would look beyond her landing page to find her landscape work.

If you're going to point people to your business, you need to be fine-tuned and ready so they get what they expect when they visit your site or call your number. If the site is not what they expect, or if they get a voice message or a name other than the person or business they think they're calling, that is opportunity lost.

4. You Don't Have A Capture Strategy
What if your ads motivate people to call you or visit your website, and you don't have a plan in place to convert those people to sales? Have you refined your story? Stories are important. Is there someone designated to sell, like a spouse, an agent, a sales associate? Is your site tuned up for success? Do you have a plan to capture names and e-mails? Increased site visits are nice, but only if they convert people to sales.

5. You Don't Have A Branding Strategy
It's critical to understand branding: what you stand for (or against), what you want people to think of you, the image you're projecting, etc. Branding is building awareness and trust, and it doesn't happen overnight. While most people expect their ads to work instantly (and ads usually don't), they fail to understand that ads also help sell the brand. People will buy more once they trust you and your brand.
 
6. Inability To Maintain Repetition
Think of success as the top of a ladder, and each ad as a step toward success. Stepping up one rung won't get you to the top, and neither will one ad. Reputation is built by repetition: If you don't have the resources to repeat and repeat and repeat, it's best to save your money. There are exceptions, but they are rare. Advertising is a process, not a single event.

7. You Don't Have A Powerful Ad
Don't assume the art will stand on its own. Great ads work. Good ads and bad ads don't. Great ads get noticed, cut through the clutter, stand out, look different, relate to the audience, have strong headlines, and make people pay attention. Most ads are good ads, not great ads — but the people who create them think they're great. Get a second opinion from an expert, and learn the language of effective ads.
 
8. You Don't Have The Right Audience
Bigger is not always better, but people usually think larger audiences are better than smaller ones. I always ask art galleries whether they would prefer a busload of schoolteachers or a single collector who arrives at the gallery driving a Bentley. If your ads reach 100,000 people but none of them can buy, you've wasted your money. But a small number of the right buyers from a smaller niche publication or website can often sell artwork. Don't get caught up in big numbers.

9. You're Stroking Your Own Ego
I used to call on Myron, who owned a store that sold jeans for teens. His business was dying, and I went to discuss advertising on my radio stations. I asked why he was advertising on a station that reached grandmothers instead of a station like mine, which reached teens and young moms. He told me that he advertised on that station because it was the station all his friends at the country club listened to. Myron impressed himself and his friends by advertising in a place they liked, but he failed to reach his audience and eventually went out of business.

Fifty percent of advertising is ego-driven. I've had people tell me, "I want my friends to see my art." I know of publications that reach almost no art buyers, but they get advertising because of peer pressure. There is nothing wrong with advertising to enhance awareness among peers, but don't confuse your expectations. If you want to sell something, you need to advertise where the buyers are.

10. The Promise Of Free Editorial
Everyone wants editorial coverage. But I know galleries and artists who refuse articles in any publication that offers articles in exchange for advertising. They assume the readers will think they bought their coverage, and they don't want to harm their hard-earned reputations. Though it's very appealing to gain the coverage, readers are not stupid and will assume you paid for it. That damages their perception of you.

Though I'm almost always willing to help my advertisers when there is legitimate reason for editorial coverage, I lose a lot of advertising because I refuse to do it over and over for the promise of advertising contracts. My readers would catch on, and I'd lose all my credibility.
 
If you're advertising in a publication because it's the right fit, that's fine. If it's because of a free article, that's not a good reason, especially if a publication is filled with articles accompanied by ads. Reputations are costly to build and quick to fall.
 
It's always best to have a well considered strategy before spending a dime on advertising.

 

P.S.: Sometimes I feel like a juggler because we have so many balls in the air. I'd like to take a moment to tell you about some of the exciting things we're up to in the art world.
 
1. Linking Galleries And Artists
Artist Advocate is entering its third year and has helped hundreds of artists gain visibility with art galleries and find new gallery homes. If you're looking for a gallery and want to be exposed to more than 15,000 art galleries (mail and digital editions), the next quarterly issue will be publishing in a couple of weeks. www.artistadvocatemagazine.com
 
2. A Conference To Promote Realism
Fine Art Connoisseur Editor Peter Trippi and I are on a mission to pave a successful future for realism artists and have developed a conference devoted to that goal. Everyone involved in the realism ecosystem should be there: collectors, historians, galleries, ateliers and schools, artists, frame makers, students, and suppliers. This is a true forum, where you will help us shape a strong future for representational and realist art. We have announced the recipients of our Lifetime Achievement Trailblazer Awards, our advisory board, and will soon announce our speakers and panels for the November Los Angeles conference. www.realismforum.com.
 
3. PleinAir Magazine Returns With Success
In February we relaunched the magazine about outdoor painting with editor Steve Doherty, and we were thrilled with the response. Not only did we sell out at Barnes & Noble stores nationwide, they re-ordered and we ended up with one of the highest nationwide sell-through rates. Barnes & Noble is now adding PleinAir in more stores. We also sold over 4,500 subscriptions (print, digital, iPad, iPhone) and distributed more than 22,000 copies as we launched with 116 pages — a huge embrace from advertisers — and 156 pages in the expanded digital edition. Our next issue will be out soon; if you have not subscribed, please do so today. Call 800-610-5771 or go to www.outdoorpainter.com.
 
4. The Publisher's Invitational Paint Out
I'm hosting a painting event for artists next month in the 100-acre Adirondack Park. It's all play, no work. No show, no sale, no events, just painting with friends in the same places painted by the Hudson River School painters. See who's coming and join us. I've rented Paul Smith's College and reserved 100 rooms. So far about 60 are sold. To learn more, visit www.ericrhoads.com.
 
5. October Fall Leaves Danube Art Cruise Is More Than 50 Percent Sold Out
I'll be hosting a group of art collectors, artists, and art lovers on a fall art cruise down the Danube. Our Russian art cruise was met with such rave reviews that most of our new friends asked us to keep the tradition alive by doing an annual cruise. This year we start in Budapest, then cruise down the Danube to Vienna and several ports, plus we're offering a side trip to Prague. Of course we're lining up special art events along the way. To learn more and see a new video about the cruise, go to www.danubeartcruise.com. Join us — again, we're more than 50 percent sold out, so please book soon.
 
6. Documenting The Important Realism Movement On Video
When artist Michael Klein approached me about a venture to showcase the best realism painters in the world on video, I instantly fell in love with the concept. When he told me he wanted to do it for $10 an issue for two hours of content, I thought it would be a giant success. I had no idea how successful American Painting Video Magazine would become, but now it has viewers all over the world. www.americanpaintingvideomagazine.com
 
7. Fine Art Connoisseur: Soon Entering Our Sixth Year
Its hard to believe that we've been publishing this magazine for over five years now, and that just two more issues from now, we'll start our sixth year. The May/June 2011 issue is out already and features a stunning portrait from Nelson Shanks' upcoming exhibition in Russia.

Our summer issue (July/August 2011) will feature articles on the Utah landscapist LeConte Stewart (1891-1990); James A. McN. Whistler (1834-1903); the French Impressionist painter of urban pleasures Jean-Louis Forain (1852-1931); and the German academician Heinrich Hofmann (1824-1911); plus living painters Max Ginsburg (b. 1931), Andrew Jones (b. 1961), Robin Hall, Sarah Lamb, and the London-based painter Alan Dick. The Destination Art section will focus on the booming art scene in Wyoming, especially Jackson Hole. To subscribe or advertise, call 800-610-5771 or go to www.fineartconnoisseur.com
 
8. The Largest Gathering of Plein Air Artists In History
Not only do I want to get your name in the Guinness Book of World Records for being among the largest number of people ever painting outdoors in one place, I want to gather everyone in the community of plein air painters to discuss our world and how we can improve it, improve our skills in painting and marketing, make new friends, and of course paint together. I plan to have collectors, artists, suppliers and more, and we're taking over Red Rock Casino and Resort on the outskirts of Las Vegas, abut five minutes from Red Rock State Park. I went out there last week, and it is spectacular (the hotel and the places we plan to paint.) Hold the dates, April 12-15, 2012, and make your plans to be there. www.pleinairconvention.com

 

By |2025-05-14T07:14:15-04:00May 10th, 2011|Business Advice for Artists|3 Comments

A Marketing Idea Gone Wrong

Band-Aids


A message from Fine Art Connoisseur Magazine Publisher Eric Rhoads

Sorting
through the mail, my wife, Laurie, discovered a postcard from a
chiropractor with a real Band-Aid stuck to it. It stopped her in her
tracks — enough to make her read it and save it. After all, we had
recently moved and knew we would be in need of a chiropractor.

Two
weeks later, I heard Laurie screaming in agony. She had sprained her
back, and we began a search for the card with the Band-Aid. We couldn't
find the card, nor could we remember the doctor's name or location. A
quick Google search of our town + Chiropractor + Band-Aid didn't give
us an answer, nor did the Yellow Pages.

This chiropractor blew
it.
Though the creative message (the Band-Aid) cut through the clutter,
there was no followup. Had this doctor sent more cards, three or four
weeks in a row, she would have gotten our business. Instead, we just
picked someone else at random.

Marketing requires repetition.
People lose things, they don't notice things, and they need reminders.
Plus, when we started looking for clues elsewhere, we couldn't find the
chiropractor with the Band-Aid.

Message Unity: How The Band-Aid Could Have Worked Better

The
idea of the Band-Aid on the card was effective enough to get us to stop
for an extra second to read the card while sorting the mail into the
trash. It was clever. But if this chiropractor had been extra savvy,
she would have done a few more things so the Band Aid was used in all
of her marketing efforts to reinforce her campaign:

1. More
mailings with Band-Aids
(repetition). I'd mail a Band-Aid-shaped
sticker with the phone number for future use and put messages in front
of the consumer several times.

2. Search terms and keywords, so if someone searched "Band-Aid + Chiropractor + our town," her page would have popped up.

3. A special website landing page showing the mailer and the Band-Aid and linked to vital information.

4. A Yellow Pages listing showing the Band-Aid. (Though I'm no longer big on Yellow Pages because Google has replaced them.)

5. A clever, memorable phone number. 1-888-Band-Aid might have been remembered if we couldn't find the card.

6. A small map on the card showing the location. This might have helped us remember where this doctor was.

7. A giant Band-Aid on the office sign so I could see it when driving by. (Galleries please no band-aids)

8. Band-Aids on everything you do (business cards, booths at the home
show, TV campaigns, etc.). The Band-Aid becomes her marketing message
at every touchpoint.

A great creative message was not enough.
Though it generated attention one time, it failed to get our business
when we were in the market. Marketing messages are erased with time,
which is why you need repetition and why your creative theme needs to
be carried into every touchpoint you make with customers.

Like
most collectors, I receive postcards from dozens of galleries. They all
look alike, and most don't get my attention. And I rarely get a second
or third card (or e-mail) selling the same show. What can you do to
stand out, get noticed, and increase your frequency? It will pay
dividends in everything you do.

Eric Rhoads,
Fine Art Connoisseur

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By |2025-05-14T07:14:40-04:00February 12th, 2010|Business Advice for Artists|0 Comments
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